Text Appointment Reminder: Some Easy Rules to Follow
Blog, SMS Marketing

Text Appointment Reminder: Some Easy Rules to Follow

Have you ever had an appointment with a doctor that you forgot to go to? Or do you have a business that needs to constantly send text appointment reminders to its customers?

With how fast and busy our lifestyles have grown to become, it gets increasingly hard to keep track of and remember everything. People can get caught up with a lot of stuff on the go and forget an important appointment they had made prior. And as a business, you will be wasting valuable time and resources for customers who are not going to show up.

Fortunately, there is a solution to the issue—sending appointment reminders via text message. SMS marketing serves a lot of purposes and has both promotional and transactional uses. Among such uses, text messaging can, in this case, also be used to remind clients about their upcoming appointments.

Now you must be thinking how much of a chore it is to manually send text message reminders to each client—after all how much different is it to just calling them by phone? Do not worry, in reality it is not that complicated. All you need to do is find a decent text appointment reminder software that offers text messaging services. They can automate the whole process, thus saving you the trouble of doing the whole work by yourself.

After you find you software you find preferable—one that meets your needs—the software will automatically send SMS message to clients reminding them of upcoming appointments as well as when said appointments are booked.

Text Message Appointment Reminder Samples

If you are struggling to think of text appointment reminder examples, there are thousands of such samples online. Here we will list couple of appointment reminder text message samples for you get an idea of what yours could look like.

  • Dear [client’s name], this is a friendly reminder from [company name] about your appointment from [time] to [time]. If you need to reschedule, please call [company phone number]. Thank you for choosing our services.
  • Dear [client’s name], this is a reminder from [company name] about your appointment on [date] from [time] till [time]. If you need to reschedule, please contact me at [company phone number].
  • Hi [client’s name], this is a reminder for your appointment on [date/time]. Reply ‘Y’ to confirm, ‘N’ to cancel or STOP to quit.
  • Hi [client’s name]. This is [your name] from [company name]. This is just a friendly reminder for our appointment at [date/time]. Please be sure to fill out all of the paperwork I emailed you prior to our meeting as well. Thanks!
  • Hello [client’s name], just a reminder that your appointment is today at [time]. Please let us know if you are unable to make – [phone number].
  • Hi [client’s name], this is [your name] from [company name]. You have an appointment booked tomorrow, [date/time]. Please text ‘Y’ to confirm. Thanks!

Medical Appointment Reminder via Text

The healthcare industry is one of the more prominent users of SMS marketing. They use text messaging services to remind patients of their appointments. The reason is simple—medical institutions lose a lot of money and resources because of patients who do not show up. Doctors’ time is simply too valuable to be wasted because a patient decided not to come or forgot about their appointment. SMS appointment reminders are proven to reduce no-show patients by 25-30% on average. Add to that the fact that SMS marketing is affordable and does not break the budget, and it is no wonder why the healthcare industry uses the SMS channel for appointment reminders and communication so much.

Medical Appointment Reminder Text Message Sample

Here are a few samples of text message appointment reminders for the healthcare industry.

  • Please don’t forget your appointment with Dr. Brown on [date/time] at our office location. Please reply to Confirm or Cancel.
  • Hello! You have an appointment with Dr. Carmicheal on [date/time].
  • Dear [patient’s name]. Just a friendly reminder about your appointment with Dr. Wallace. You appointment is [date/time/place]. We appreciate your time and look forward to seeing you then!

Free Text Message Appointment Reminder

By now you have probably realized how beneficial it can be utilizing the text messaging channel for appointment reminders. But maybe you are also on the fence whether it is worth investing any finances in or not. It is a tough ask for any business to completely revamp their customer communication methods and trust a new service unknown to them.

Luckily, a lot of platforms with such services have a free trial option upon registration that usually extends from one week to a whole month. You can use this as a test period and determine if it is working for you or not. SendSMS, too, offers a free trial period which you can use to send appointment reminders to your clients via text messages. We guarantee you will find it very effective and will use the service beyond the trial period.

Appointment Reminder via Automated Text Message

As discussed earlier, there are a lot of companies out there offering automated appointment reminders. Basically, what you essentially need to do using these services is selecting your customers (who you will be contacting), creating or using ready-made text message templates and scheduling when the message ought to be sent. The rest will be taken care of by the automated system. The whole process is managed by the software, starting from bookings and reservations and ending with reminders and follow-up messages. The text message appointment reminder system automates all the tasks which would otherwise be a logistical nightmare to take care of.

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